Ofcom to investigate Royal Mail over delivery target failures
CategoriesUK News

Ofcom to investigate Royal Mail over delivery target failures

Regulator announces move after postal service’s admission that fifth of first-class deliveries arrived day or more late in year to April

Royal Mail is facing a formal investigation by the UK communications regulator after the postal service admitted that almost a fifth of first-class deliveries arrived at least a day late in the year to April.

Ofcom said it would look into Royal Mail’s “failure to meet its delivery targets during the past year” and whether the company was meeting its obligations.

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